email marketing solutions
Infrastructure
Multi-homed, managed Internet access provides the
ultimate in availability and performance
We provide our clients with a service based on multi-homed, managed Internet access to provide the ultimate in availability and performance.

Hiya servers connect directly to multiple backbone ISPs through private transit connections. The data centre facilities we use, can provide 100% network uptime by optimizing their carrier neutral status and diverse fiber ducting to establish a mesh network. This comes in 4 layers of redundancy, highlighted below.
  • Layer 1 Multiple Tier-1 ISPs and Internet Exchange peering agreements.
  • Layer 2 Diverse local loop providers connect Hiya servers to each ISP.
  • Layer 3 Fully Redundant BGP/OSPF enabled network.
  • Layer 4 Use of Virtual Router Redundancy Protocol (VRRP) to provide physically redundant.
The network mesh uses two or more local carriers at any one time to ensure that the network has no single point of failure, and insures that Hiya servers are the best connected in any part of the World.

Current carriers include:
  • Tiscali
  • Level (3)
  • Global Crossing
  • Cogent
Current Peering includes:
  • INEX LAN#1
  • INEX LAN#2
  • PacketExchange eXpress
The network runs on a completely redundant Cisco and Juniper powered network, utilizing BGP4 at the network edge and at the core and distribution levels. Open Shortest Path First Protocol (OSPF) and Virtual Router Redundancy Protocol (VRRP) are enabled, providing seamless connectivity in a fail-over situation.

Advanced Security

  • Video surveillance cameras monitored by the security control room 24/7.
  • Security breach alarms.
  • 24-hour security personnel.
  • CCTV cameras mounted inside and outside of each ISC.
  • Data centers comprise a biometric security and/or Proximity card access systems with
  • mandatory pre-approved client lists and mandatory sign-in/sign-out procedures.
  • Data centers conform to the PCI Data Security Standard (PCI DSS).

  • Smart Redundancy

    We have redundancy at every layer of our application to ensure a smooth recovery in the event of any type of hardware failure. All data is also securely backed up offsite for the unlikely event of a system-wide failure.

    Strict Privacy Policy

    Our strictly enforced privacy policy ensures your data is never shared with third parties and is kept safe and secure at all times.





    Highly Competitive Pricing

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    Natural Selection

    Find out which of your email campaigns performs the best based on open rates and click-thru rates with Hiya Mail's split testing tool.
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    Insights Beyond Opens and Clicks

    Advanced reports let you adapt campaigns based on behaviour & demographics to identify new marketing.
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    Optional Managed Solutions

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    How Hiya Can Help You

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    About Hiya Group

    United Kingdom +44 (0)20 7047 8110    Ireland +353 (0)1 410 0779
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    Hiya Mail is a member of the Direct Marketing Association.
    As a member of the DMA we abide by the Direct
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